We’ve compiled a list of some popular questions our account managers get asked the most, search the sections below and if you can’t find the answer you are looking for just call us or send us a message and we’ll get back to you.
We’re more than just brokers — we’re energy consultants. While traditional brokers focus purely on price, we analyse your entire energy profile: consumption, meter classification, KVA capacity, and operational needs.
This means the contracts we recommend are built around how your business actually uses energy — not just what looks cheapest.
We’re paid a small commission by suppliers, included in your unit rate. Unlike many brokers, we never apply commission to standing charges and disclose all commission upfront.
We cap our commissions internally (averaging just 1.13p per kWh) and have a 100% audit pass rate through independent random checks.
Usually — and often significantly.
Our consultancy model gives you access to preferential rates, exclusive contract structures, and supplier relationships that aren’t available directly.
You also save time: instead of being passed between supplier departments, we handle everything in-house.
No — the domestic price cap does not apply to business contracts.
That’s why timing is crucial. We help you purchase energy forward, securing the right deal at the right time based on your business’s usage patterns and risk appetite.
We offer tailored advice on all main contract types:
• Fixed — Locked-in prices for 1–3 years.
• Flexible — Buy in line with market price movements (higher risk/reward).
• Basket — Group purchasing for better rates.
• Green — Certified renewable supply to cut carbon and boost your ESG credentials.
We’ll guide you through the best structure for your business.
Switching to green energy cuts your carbon footprint and shows commitment to sustainability.
It can also enhance your brand’s reputation and appeal to eco-conscious customers and investors.
All our green supply options are backed by REGO certification.
We provide full 360° account management, including:
• Regular contract reviews
• Bill validation & dispute handling
• Site moves or changes
• Technical support & data management
• Dedicated admin + consultancy teams
You’ll never be left chasing suppliers — we handle it all.
An energy audit is a comprehensive review of your energy usage, infrastructure, and billing.
We analyse everything from consumption patterns and load profiles to metering accuracy, KVA capacity, and tariff suitability.
Audits often uncover hidden inefficiencies, incorrect billing, and opportunities to reduce consumption or costs — without changing supplier. For larger users, audits are a crucial first step before renegotiating contracts or investing in energy-saving technology.
Our audits are consultancy-led and tailored to your site(s). They typically include:
• Detailed usage and cost analysis
• Bill validation and error detection
• Metering & capacity reviews
• Carbon footprint reporting
• Recommendations for contract restructuring or efficiency measures
You’ll receive a clear report showing immediate savings, long-term opportunities, and next steps — all in plain language.
Energy markets can fluctuate dramatically. We help you build a risk-managed procurement strategy that protects your business from sudden price spikes.
This includes analysing your consumption profile, setting price triggers, using fixed/flexible blends, and purchasing energy in tranches when market conditions are favourable.
It’s not just about chasing the lowest rate — it’s about securing cost stability and predictability.
Yes. We work with your finance and operations teams to create a 3–5 year energy roadmap. This includes:
• Procurement timelines aligned to market cycles
• Hedging strategies to smooth out price volatility
• Sustainability milestones and reporting
• Budget forecasting based on market intelligence
This approach turns energy from a reactive cost into a managed, strategic asset.
Forward purchasing refers to buying energy contracts in advance, typically 6–24 months before your current contract expires.
This allows you to lock in favourable market prices when they appear — rather than waiting until renewal and being forced to buy at whatever the market is on that day.
Our analysts track wholesale markets daily to identify the best windows to buy.
Forward purchasing is ideal for businesses that use 200,000 kWh or more per year or have multiple sites.
These users can access trading-style contracts previously reserved for major corporations, reducing risk premiums by up to 20%.
Even mid-sized businesses can benefit from fixing portions of their volume early to build price certainty and avoid budget shocks.
Our consultants are happy to help.
Book a free, no-obligation consultation to see how much your business could save. Click here